Last Updated: August 8, 2025
Privacy Policy
This Privacy Policy explains how Fortexbot collects, uses, shares, and protects your personal information when you use our website (the “Site”) or purchase our products and services.
1. Information We Collect
We collect two main types of information:
1.1 Device Information
Automatically collected when you visit our Site, including:
Web browser type and version
IP address and time zone
Cookies stored on your device
Pages viewed, products browsed, referring websites or search terms, and how you interact with the Site
How we collect Device Information:
Cookies – Small text files stored on your device containing an anonymous unique identifier. For more details or to disable cookies, visit allaboutcookies.org.
Log Files – Track actions on the Site, including IP address, browser type, internet service provider, referring/exit pages, and timestamps.
Web Beacons, Tags, and Pixels – Electronic files that monitor browsing behavior.
1.2 Order Information
Collected when you make or attempt to make a purchase:
Name
Billing and shipping address
Payment details (including credit card numbers)
Email address and phone number
1.3 Personal Information
In this policy, “Personal Information” refers to both Device Information and Order Information.
Additional Data Collection (Free Trials):
When you sign up for a free trial, we may request limited trading account details (e.g., MetaTrader account numbers) in order to connect you to our copy-trading infrastructure.
The only purpose of collecting this data is to enable the connection between your account and our system so trades can be mirrored.
We never use these credentials to log in to your personal account, nor do we have withdrawal access.
This data is stored securely and used solely for enabling the free trial functionality.
2. How We Use Your Personal Information
We use Personal Information to:
Process and fulfill orders, including payment handling and shipment confirmation
Connect trial accounts to our copy-trading system (for free trial users)
Communicate with you regarding orders or inquiries
Screen orders for fraud or potential risks
Improve and optimize the Site through analytics and user behavior insights
Legal bases for processing:
Your consent (where required)
Fulfilling our contractual obligations
Legitimate business interests, such as fraud prevention and marketing
3. Sharing Your Personal Information
We share Personal Information only when necessary:
With Service Providers – To help operate our business (e.g., hosting, analytics). For example, we use Google Analytics to understand Site usage. Learn more here: How Google Uses Your Data.
To Comply with Legal Obligations – When required by applicable law, regulation, or lawful request (such as subpoenas or court orders).
4. Your Rights (EEA Residents)
If you are located in the European Economic Area (EEA), you have the right to:
Access your personal data
Correct or delete inaccurate or outdated data
Restrict or object to data processing
Transfer your data to another party (data portability)
To exercise your rights:
Email info@fortexbot.io. We will respond within one month, in line with the General Data Protection Regulation (GDPR).
5. Data Retention
We retain Personal Information only as long as necessary for the purposes outlined in this policy or as required by law. To request deletion of your data, please contact us.
6. Cookies & Tracking
We use functional and analytical cookies to enhance your experience. You can adjust your cookie preferences via your browser settings.
Note: We do not currently respond to “Do Not Track” browser signals.
7. International Data Transfers
Your Personal Information may be transferred to and stored outside the EEA, including in the United States and Canada. We use standard contractual clauses or other safeguards to ensure GDPR compliance for such transfers.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Please check this page regularly for updates.
9. Contact Us
If you have questions, concerns, or complaints regarding our privacy practices:
Email: info@fortexbot.io
